Terms and Conditions s88 — Complete Platform Usage Guide

1 Introduction & Acceptance of Terms

Welcome to s88, a digital entertainment platform operating under the official website s88.ng. This Terms and Conditions document constitutes a legally binding agreement between you ("Member") and s88 ("Platform", "we", "us").

By accessing, registering, logging in, or using any part of the s88 platform — whether via web browser or mobile app — you are automatically deemed to have read, fully understood, and agreed to be bound by all terms and conditions contained in this document together with all related policies referenced herein, including the Privacy Policy and Responsible Gaming Policy.

If you do not agree with any part of these terms, we ask that you refrain from using the s88 platform. Continued use following any amendments to the terms will be deemed acceptance of the revised terms.

2 Registration Eligibility

To register and use s88 services, you must meet all of the following eligibility requirements at all times:

• At least 18 years old on the date of registration and at all times while using the platform.
• Being a legally eligible individual to enter into a binding agreement under your local laws.
• Is not on any list of individuals prohibited from using online gambling services by any relevant authority.
• Registering under your own name and not on behalf of any other individual or entity.
• Has never had an s88 account previously closed due to a terms violation.

S88 reserves the right to request proof of age and identity at any time. Failure to provide the required documents within the stipulated timeframe may result in account suspension until verification is complete.

3 Member Account

Each individual is only permitted to hold one (1) active account at s88. Holding more than one account — whether using the same name, phone number, email address, IP address, or payment method — is strictly prohibited and may result in all associated accounts being closed without notice.

During registration, you are required to provide accurate, truthful, and up-to-date information. The details you must provide include:

• Full name as it appears on your official identification document.
• An active and reachable mobile phone number.
• A valid email address that is accessible to you.
• Bank account or e-wallet details for financial transaction purposes.

The identity verification (KYC) process will be carried out before the first withdrawal and may be requested at any time by s88 in line with compliance requirements. You are fully responsible for maintaining the security of your password and account login details. Contact s88 customer support immediately if you suspect your account has been accessed without authorisation.

4 Deposits & Withdrawals

S88 supports a variety of deposit and withdrawal methods suited for users in Malaysia, including online banking, instant transfers (FPX), and local digital wallets. All financial transactions are processed through secure channels protected by 256-bit SSL encryption.

Regarding deposits:

• The minimum deposit amount is as stated on the deposit page within your account.
• Funds must be deposited from a bank account or e-wallet registered in the member's own name.
• S88 does not accept cash deposits, money orders, or anonymous payment methods.
• Successful deposits will be credited to your account within seconds to up to 5 minutes, depending on the method used.

Regarding withdrawals:

• Withdrawals may only be made to a verified bank account or digital wallet registered in the member's name.
• KYC verification must be fully completed before the first withdrawal request can be processed.
• S88 reserves the right to request additional supporting documents for any withdrawal request for security and compliance purposes.
• Withdrawal processing time is between 15 minutes and 24 hours, depending on the chosen method and account verification status.

5 Bonuses & Promotions

S88 offers a variety of bonuses and promotions from time to time as part of our member rewards program. All bonuses are subject to specific terms and conditions stated on their respective promotions pages, and those specific terms form part of this agreement.

• Each bonus has a wagering requirements (rollover) which must be fulfilled before any bonus-related withdrawal is permitted.
• Bonuses may not be transferred between accounts or converted directly to cash without fulfilling the wagering requirements.
• Each member is eligible to claim each type of bonus once only, unless otherwise stated in the relevant promotion's terms.
• S88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
• Any attempt to abuse the bonus system through hedging bets, using multiple accounts, or other methods deemed unfair will result in bonus cancellation and account investigation.

6 Game Rules

All games available on the s88 platform are conducted in accordance with the rules set out and stated within each game. Members are responsible for understanding the rules of each game before participating.

• The outcome of all games is determined by a Random Number Generator (RNG) that has been independently verified and audited to ensure complete fairness.
• All finalised game outcomes are conclusive and cannot be disputed based on personal assumptions or expectations.
• In the event of a technical disruption during a game, s88 will investigate and resolve the issue based on recorded server data.
• Minimum and maximum betting limits are as stated within each game and are subject to change based on operational requirements.

For live casino games, all gaming sessions are fully recorded and such recordings may be used as evidence in the event of a dispute. Decisions based on video recordings are final.

7 Prohibited Activities

The following activities are strictly prohibited on the s88 platform and may result in immediate account closure, forfeiture of balance, and legal action:

• Identity fraud: Registering or using an account with false information or another person's identity.
• Money laundering: Using the s88 platform for money laundering or any other illicit financial activity.
• Use of automated software: Using bots, automated scripts, artificial intelligence software, or any tool that provides an unfair advantage in games.
• Collusion: Colluding with other players to manipulate game outcomes, particularly in Live Casino games and poker.
• Promotion abuse: Creating multiple accounts or using other methods solely to unlawfully accumulate bonuses.
• Hacking: Any attempt to access systems, databases, or other users' accounts without authorisation.
• Wagering on behalf of others: Using an account to place wagers on behalf of other individuals who are ineligible or prohibited from using the platform.

8 Account Closure & Suspension

S88 reserves the right to suspend or close any account without prior notice in the event of a terms violation, suspicious activity, or urgent compliance requirements. Situations that may result in account closure include:

• Violation of any section of these Terms and Conditions.
• Failure to complete the KYC process within the stipulated timeframe.
• Requests from relevant authorities.
• Detection of fraudulent activity or money laundering.
• Account inactive beyond the stipulated period.

Members may also request voluntary account closure at any time by contacting the s88 customer support team. Voluntary closure requests will be processed within 3 business days. Valid balances will be returned once all withdrawal conditions are met and there are no outstanding issues.

9 Limitation of Liability

To the extent permitted by applicable law, s88 shall not be liable for:

• Any financial losses incurred in games, whether due to technical disruptions, member error, or unfavourable game outcomes.
• Service disruptions caused by factors beyond s88's control, including internet outages, third-party service provider issues, or natural disasters.
• Indirect, consequential, or incidental losses arising from the use of or inability to use the platform.
• Content or links from third parties that may be accessible through the platform.

S88's total liability to any member under any circumstance is limited to the amount deposited by that member in the 12 months preceding the claim, subject to limits set by applicable law.

10 Privacy & Data Protection

S88 is committed to protecting the privacy and security of all members' personal data. The collection, use, and storage of your personal data is governed entirely by our s88 Privacy Policy which forms part of this agreement.

In summary, s88 collects your personal data for the following purposes:

• Account management and identity verification (KYC).
• Secure processing of financial transactions.
• Fraud detection and prevention.
• Enhancement of user experience on the platform.
• Compliance with applicable legal and regulatory requirements.

S88 will not sell or share your personal data with third parties for marketing purposes without your explicit consent. All data is stored on servers protected by 256-bit SSL encryption and managed in accordance with international security standards.

11 Responsible Gaming

S88 is committed to responsible gambling practices and acknowledges that gambling can be problematic for some individuals. We provide a range of tools to help members manage their gaming activity wisely.

• Deposit limit: Set daily, weekly, or monthly limits on your deposits.
• Play time limit: Set a time limit for your gaming sessions.
• Self-exclusion break: Take a break from the platform for a duration of your choice.
• Self-exclusion: Permanently self-exclude from the platform if needed.

If you or someone you know is experiencing gambling-related issues, please contact an appropriate support organisation in Malaysia. s88 can help provide relevant information and support the self-exclusion process. For more information, visit the Responsible Gaming page.

12 Terms Amendments & Applicable Law

S88 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the platform, unless a specific effective date is stated otherwise.

We will endeavour to notify members of material amendments via in-account notifications or email. However, it is your responsibility to check this page periodically to ensure you are always aware of the latest terms applicable to your use.

Continued use of the s88 platform after any amendments are published constitutes your acceptance of the revised terms. If you do not agree with the amendments, you must stop using the platform and contact our customer support to close your account.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute that cannot be resolved through s88's internal process shall be referred to the appropriate jurisdiction under applicable legislation.